👀 If you hate being the last to know, here’s your heads-up: I’m unveiling something big on LinkedIn Live next Wednesday. First dibs go to the folks who show up. Everyone else? You’ll hear about it later, just not first. There's also a big reveal of something else below. 👀 👋🏻 Welcome to issue 55. Still built on buyer psychology. Still saving inboxes everywhere from mediocre marketing. (Did someone forward this to you? Subscribe here.) I almost didn’t write this. Because I know it might ruffle some feathers. I’ll probably get a few unsubscribes. Maybe even a designer or two who wants to fight me. But I’m fine with that. Because this is something I care about deeply, and it’s costing business owners far too much. But before I get to the part that might stir up some controversy, let’s talk about something I haven’t touched on in a while. Once you’ve nailed your positioning and messaging, and you're finally ready to move on to the tactical stuff, it’s time to make sure your website actually reflects the business you’ve built. Not just visually. Strategically. You know the feeling: That moment when you’re about to paste your URL into a DM and you pause. Because your site doesn’t really say what you do anymore. Or it’s still speaking to an audience you’ve outgrown. Or the tone is completely different from the way you actually show up. This has been my reality for the past 6+ months. Every time I hop on a networking call and someone says, “I checked out your website,” I cringe a little. Because I know it doesn’t reflect where I am or what I do now. A great site, the kind you’re proud to share, doesn’t just look good. It tells the right story, to the right people, in the right way. And, if it doesn’t, that’s where things start to break down. Copy and design should elevate each other. But too often, they don’t.When they work together, it’s magic. (Really, it’s not. It’s just strategy done right. But it looks like magic.) Design draws the eye. Copy drives the action. Together, they create an experience that builds trust and helps people make decisions. And yes, first impressions matter. A polished, professional site can build credibility in seconds. It helps people feel like they’re in the right place. But staying power? That’s the copy’s job. ✅ It’s what helps people see themselves in your message. Design earns attention. Copy earns trust. Here’s the part that pisses me offToo many business owners spend thousands on websites that look great but don’t do their job. They assume copy is included. Or they hand over something they pulled together themselves. Or worse, they’re given AI-generated content (sometimes without the transparency that it was written by AI) that sounds fine but doesn’t say anything meaningful. 🤖 🤮 AI can write a lot of words. But strategy? Connection? Voice? That still requires a real person who understands how people think, what makes them act, and how to guide them there. Your copy isn’t just there to fill a page. It’s there to move someone from “maybe” to “yes.” Here’s what happens when copy and design aren’t aligned:
Then the site underperforms. So the business owner thinks it’s a lead generation issue. Or a sales issue. Or an offer issue. But really? It’s a copy and design issue. They paid for a site that looks good. It just doesn’t work. And before you come at me, designers and developers. Yes, I know you build flexible layouts. But let’s be real: copy isn’t Lego blocks. It has rhythm. Emotion. Structure. It should guide the layout, not get squeezed into it after the fact.
What if I’ve already invested in a custom website?
|
💭 Would you hire you based on your current website?
Not your referrals. Not your reputation. Just the site.
Land on your homepage like a potential client would. Then ask: Would I feel confident handing over a credit card?
If the answer’s anything less than “absolutely,” that’s your cue to dig deeper. Not to DIY. Just to get curious. Your website should earn trust, reflect your brilliance, and make it easy for the right people to say yes.
If it’s not doing that, let’s talk.
Until next time,
Stacy
Same. That’s why I said yes to being a guest on The Unforget Yourself Show–where they “help you get over your own bullshit so you doing the fucking thing you ACTUALLY want to do”.
Smart brands skip the hacks and get strategic. Learn how to position, message, and sell—without sounding like everyone else. 👇🏻