You’ve seen those cooking competitions where one chef starts a dish, then halfway through, another takes over. No instructions. No conversation. Just a few clues left behind on the counter. They sniff, taste, guess, and build on what’s there. And sometimes, it works. Often, the final dish looks close enough… until the judges take a bite. The flavors compete. The balance is off. What started as promising ends up tasting like three different ideas fighting for the spotlight. Even though each step seemed aligned, the end result just doesn’t hold together. That’s what happens when you approach marketing like a buffet. A little of this, a dash of that, someone shouting “just trust the process!” while the whole thing starts to slide off the plate. ​ ​ What looks aligned... often isn’tI saw this recently with a client. We worked together to create a comprehensive messaging guide. We clarified her positioning, defined her voice, and built messaging examples across platforms. She told me it was the first time her brand felt clear, grounded, and distinctly hers. She loved it. Later, she worked with a few different providers. One helped her develop a unique narrative for a launch. Another handled her website redesign. Someone else developed a custom GPT. None of them saw the guidelines. Not because they were outdated. Not because she didn’t value them. She just hadn’t thought to share them. And no one asked. Each person pulled from whatever they could find: old pages, past content, quick conversations. And what they created? It technically sounded like her. But that wasn’t the point. It's totally normal for founders to think sounding like themselves is the goal. But the goal should be making sure what you say actually resonates with the people you want to reach. They buy when your message matches what they need to hear. In their words, not yours. The voice we had defined wasn’t just her tone. It was based on voice-of-customer data, shaped by audience insights, and backed by positioning work. The goal wasn’t to “sound like her”. It was to connect with the people she most wanted to reach. Without that foundation, even copy that feels on-brand misses the moment where trust is built. Because when you strip out the strategy, you lose the connection. She’d already invested in getting it right. But without a system to keep everything aligned, she ended up paying to fix what didn’t need to be broken. I get why it happens. Everyone's moving fast. But “We’ll just piece it together later” might feel efficient in the moment, but it's usually what drains your budget the quickest. ​ ​ This isn’t just about outside contractorsThe same breakdown happens inside growing teams. One person owns sales pages. Another runs social. A third writes newsletters. Someone else updates pitch decks or marketing materials. If they’re all working from different assumptions, it’s like four chefs each adding to the same dish without knowing what the others already did. Everyone’s doing their best. But without a shared plan, they’re all improvising. And the final product? Overworked, underseasoned, and missing the original point. That’s why messaging guidelines aren’t just a handoff doc. They’re a decision-making tool. To work, they need more than distribution. They need buy-in. When you involve your team in the process–when you invite conversation, feedback, and alignment as the guidelines are being created–you don’t just get consistency. You get clarity everyone believes in. Otherwise, your team is playing brand telephone. And we both know how that ends. And if you're a solo business owner? You're not off the hook. Because you're still switching hats all day, from writing content to updating your site to briefing contractors. Without a system, you’re not just context switching. You’re strategy switching. And that slows everything down. ​ Messaging isn’t a file. It’s a system.It’s what turns your customer research into clarity. It’s what turns why they buy into how you sell. It keeps your message consistent and true to your brand across every touchpoint. And, hey, it's easy for misalignment to happen. Especially when you're juggling 25 other things. That’s exactly why I’m so damn excited about Content Circle. I get to help people apply their messaging consistently in their content, not just their copy. Because even the clearest message won’t gain traction if it shows up one way on your website and another way on LinkedIn. Messaging is the strategy that guides execution. And when that strategy isn’t shared, the execution costs more. More time. More revisions. More rework. This is something that comes up often during strategy sessions. Not just whether your message is clear, but whether it’s being used consistently across all your content and collateral, from website copy and ad creative to pitch decks, sales pages, proposals, and messaging themes. And if it’s not? That’s when your team starts duct-taping things together and calling it brand cohesion. Think your funnel’s the problem? Or that you just need more time to create content? You might be solving the wrong problem. Funnels and flywheels amplify your message. If that message isn't clear, all they're seeing is confusion. And more output? That just means more to clean up later. ​ ​ Referrals won’t carry your growth foreverIf your business has grown through word of mouth, that tells me people trust you. Referrals are a great signaI. But they don’t always prove your message works beyond your immediate circle. If you want real reach, you need your website, your content, and your messaging to do the heavy lifting. Trust can’t just live in your network. It has to live in your brand. You need more than strong design or decent copy. You need structure. Alignment. A messaging system that makes your brand easy to understand, easy to remember, and easy to choose. That’s what gives you reach without dilution. That’s how you get the right message to the right people at the right time. Consistently. Because clarity creates confidence. And confidence is what turns curiosity into commitment. ​ ​ If your brand isn’t showing up the way you wantIf the copy feels close but something’s off, if your team is working hard but nothing clicks, if your message once felt bold and now feels blurry… This isn’t about adding more. It’s about making sure what you already have is working together. Strategy without alignment is just expensive guesswork. It’s easy to treat messaging like a set-it-and-forget-it project. But in reality, it’s the glue that holds every part of your brand together. Ignore it, and things might look fine on the surface. But underneath, you’re leaking trust, clarity, and opportunity. The strongest brands don’t just sound like themselves. They sound like someone their audience actually wants to buy from. You know what you meant to say. But if your audience didn’t hear it that way? That’s not your fault. It just means it’s time to realign. Read your last post like you’re the buyer. Then decide. ​ ​ 👋🏻 I hope you enjoyed issue 59! Still built on buyer psychology. Still saving inboxes everywhere from mediocre marketing. (Did someone forward this to you? Subscribe ​here​.) ​ Until next time, Stacy ​ P.S. Wait... did I hear that right? You’re still not on the waitlist? What else do you need? A billboard? A tap-dancing testimonial? Because apparently a star-studded lineup of expert workshop speakers and a 30-day money-back guarantee isn’t convincing enough? C’mon. You know you’re curious. 👉🏻Get on the waitlist​ ​ |
Smart brands skip the hacks and get strategic. Learn how to position, message, and sell—without sounding like everyone else. 👇🏻